Saudi Kawader is excited to offer customer service opportunities for women in Jeddah! In this dynamic role, you’ll play a vital role in shaping our customer experience and building positive relationships.
What you’ll do:
- Provide exceptional customer service through various channels (phone, email, in-person).
- Answer customer inquiries, resolve issues promptly, and find solutions.
- Build rapport and develop trusting relationships with customers.
- Identify customer needs and recommend appropriate products or services.
- Process customer transactions and ensure accurate information.
- Proactively address customer concerns and escalate complex issues when needed.
- Maintain a positive and professional demeanor at all times.
What you bring:
- Excellent communication and interpersonal skills, both written and verbal.
- Strong problem-solving skills and the ability to find solutions.
- A genuine passion for exceeding customer expectations.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (a plus).
- Previous customer service experience (preferred).
Why Choose Saudi Kawader?
We offer a supportive work environment that empowers women to thrive. You’ll enjoy competitive compensation, opportunities for growth, and the chance to make a real difference in our customer’s lives.
Join our Team of Exceptional Women!
We encourage female applicants from Jeddah to submit their resume and cover letter to SaudiHRM@outlook.com. Let’s create a winning customer service experience together