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Saudi Kawader is looking for driven and customer-focused individuals to join our thriving Customer Service team! In this role, you’ll be the heart of our customer experience, ensuring every interaction is positive and memorable.
What you’ll do:
- Provide exceptional customer service through various channels (phone, email, in-person).
- Answer customer inquiries and resolve issues promptly and efficiently.
- Build rapport and develop trusting relationships with customers.
- Identify customer needs and recommend appropriate products or services.
- Process customer transactions and ensure accurate information.
- Proactively address customer concerns and escalate complex issues when needed.
- Maintain a positive and professional demeanor at all times.
What you bring:
- Excellent communication and interpersonal skills, both written and verbal.
- Strong problem-solving skills and the ability to find solutions.
- A genuine passion for exceeding customer expectations.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (a plus).
- Previous customer service experience (preferred).
Why Saudi Kawader?
We offer a dynamic work environment with opportunities for growth and development. You’ll enjoy competitive compensation, a supportive team atmosphere, and the chance to make a real difference in our customer’s lives.
Ready to join our service-oriented team?
We encourage you to submit your resume and cover letter to SaudiHRM@outlook.com. Let’s create a winning customer service experience together
